Shipping & Returns
Last Updated: October 21, 2026
This policy explains how orders from the Punch TV Studios Store are produced, shipped, and returned. Merchandise is sold by Punch TV Studios Inc. This policy is part of our Terms of Service.
Production Time
Most items are printed to order just for you. Orders generally enter production within 5 to 10 business days before they ship. Business days are Monday through Friday, excluding U.S. federal holidays.
Shipping
- We currently ship to addresses within the United States only.
- Shipping charges, if any, are shown at checkout before you pay.
- After your order ships, you will receive a confirmation email with tracking information when available.
- Delivery time after shipment depends on the carrier and shipping method. Delivery dates are estimates and are not guaranteed.
- Please double check your shipping address. We are not responsible for orders shipped to an incorrect address entered at checkout.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, email us at shop@punchtvstudios.com within 30 days of the estimated delivery date. Include your order number and photos of any damage, and we will work with you and the carrier to make it right.
Returns and Exchanges
You may return or exchange eligible items within 30 days of delivery. To be eligible, items must be:
- Unworn and unwashed
- In their original condition with original tags attached
The following are not returnable: items marked as final sale and gift cards.
Defective, Damaged, or Incorrect Items
If an item arrives defective, damaged, or is not what you ordered, contact us within 30 days of delivery with your order number and a photo of the issue. We will send a replacement or issue a full refund, including shipping, at no cost to you.
How to Start a Return
- Email shop@punchtvstudios.com with your order number, the item(s) you want to return or exchange, and the reason.
- We will reply with return instructions and the return address. Please do not send items back without contacting us first.
- Ship the item back within 14 days of receiving our instructions.
Refunds
Once we receive and inspect your return, we will email you to confirm whether it is approved. Approved refunds are issued to your original payment method, and it may take additional time for your bank or card issuer to post the credit. Unless the return is due to our error, original shipping charges are non-refundable and you are responsible for return shipping costs.
Exchanges
Need a different size? Start a return as described above and let us know the size you want. If the new size is out of stock, we will issue a refund instead.
Order Changes and Cancellations
Because items are made to order, we can only change or cancel an order before it enters production. Contact us as soon as possible at shop@punchtvstudios.com or (323) 510-5101.
Contact Us
Punch TV Studios Inc.
1201 N. La Brea Ave. #256
Inglewood, California 90302
Email: shop@punchtvstudios.com
Phone: (323) 510-5101